Privacy Policy

Overview

Finverra Capital Private Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data, in accordance with applicable Indian laws including the Information Technology Act, 2000 and relevant rules thereunder.

Information We Collect

We may collect:

• Contact details — name, business name, email, phone, mailing address.
• Business/financial information — revenue, time in business, tax IDs, bank statements, and other information submitted when applying for funding.
• Identity documents — Aadhaar, PAN, and other KYC documents as required by RBI guidelines.
• Technical data — IP address, browser type/version, device information, and cookies used to improve site performance.

How We Use Your Information

We use collected data to:

• Process loan applications and communicate about them.
• Deliver customer service and respond to enquiries.
• Comply with legal, regulatory, and RBI obligations.
• Improve and personalise our website and services.
• Conduct credit assessment and risk evaluation.

Sharing & Third Parties

We may share information with:

• Credit bureaus (CIBIL, Experian, CRIF Highmark, Equifax) as part of credit assessment.
• Service providers assisting our operations (payment processors, analytics, CRM providers).
• Legal or regulatory bodies when required by law.
• Affiliates or partners involved in co-lending or underwriting.

We require all partners to protect personal information and limit use to authorised purposes only.

Cookies and Tracking

We use cookies and similar technologies for site functionality and analytics. You can manage cookie preferences through your browser settings.

Security

We implement reasonable technical and organisational measures to protect personal data. No system is 100% secure, but we continuously review and update our safeguards.

Your Rights

You may have the right to:

• Access or obtain a copy of your data.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications.
• Lodge a complaint with the appropriate authority.

To exercise these rights, contact our privacy officer at the details below.

Children

Our services are intended for adults (18 years and above). We do not knowingly collect data from minors.

Contact & Requests

If you have questions about this policy or wish to exercise your rights, contact us:

• Email: customersupport@finverracapital.com
• Phone: +91 8928563300
• Address: Finverra Capital Pvt. Ltd., Mumbai, India.